“When we took over new commercial premises we inherited an old alarm with no access code.  All of the PIR sensors in the building appeared to function but the alarm was completely unusable.  In their initial advice, Matters gave me plain practical help and said yes, I could have the current alarm serviced and set back to default with a new access code.  However, they also explained the benefits of a new alarm system but using my original sensors which was the cost-saving option I chose.  The advantages of the new alarm system are upgradability, the ability to have telephone access and even IP access, but best of all, a set of personal ‘key-fobs’ for easy setting and un-setting-instead of having to enter a PIN. We can simply swipe in or out, brilliant! The Matters Group is really flexible, listen to your requirements and have a ‘can-do’ attitude, what more could you ask for?”

Campbell Ritchie

“Your service from start to finish has been exemplary and on a professional, knowledgeable, yet friendly level, that far exceeds all other contractors I have dealt with.  Nothing ever seems to be too much trouble to you your quality and standard of your workmanship is always of the highest level as is your reliability and speed of installation.  If all other contractors were like you it would make my life easier.”

Dally Seehra

“Having The Matters Group to install our smart home automation system was the best thing we ever did, our cinema room is the most used room in the house, they really know their stuff – we love it!”

The Barnhams

“We are delighted with our audio visual installation.  Matters helped us achieve a brilliant solution, explaining the latest technology and actually recommending some cost saving ideas”

Mr Taylor

“Quality bespoke signage made to our requirements with a fast and efficient installation service”

Chris Ryan

“I really appreciated your professional service and quality of work. As a contractor you delivered the IRS installation programme in a highly effective way that made my life easier in running the overall project. Your reliability and speed linked with a friendly and helpful manner make a real difference and I know our client has appreciated these attributes. Thank you, I look forward to working with you in the future.”

Libby Hughes

“The Matters Group has undertaken a number of jobs for us increasing the security of our building and surrounding site amongst other things. The Matters Group has become the company we contact for all our property services and it is refreshing that we can find a company who understands and can deal with all our requirements. I would not hesitate in recommending them.”

Miss Alexandra Burns

“The Matters Group installed our security system for our offices and has been servicing it for the past four years. I was really pleased with the installation and it has continued to work effectively with an annual maintenance visit. Matters provide excellent customer service and is always only a phone call away, providing fast and efficient support. I would highly recommend Matters to any company, friend or family if they need an excellent alarm system along with a great positive attitude and helpful customer service.”

Nicola Porter

“We wanted to put in writing how delighted we have been from start to finish with the way The Matters Group has dealt with supporting the fit-out of our new premises. From your initial visit we recognised how you listened carefully to our requirements and advised us on the most effective solution for our building. Your quote was fair and competitive, the job started on the day agreed and we appreciated the courtesy visit you gave us afterwards to check that all was well. The installation engineers (Paul and Chris) were totally professional in every way. They worked really hard, barely stopping for lunch, were tidy, extremely polite and did an excellent job. The handover and paperwork was all organised and excellent business practice was displayed throughout. We are delighted with your property services and have already recommended your company. Please feel free to use these comments as a reference if required.”

David Fitzgerald

“Having worked with The Matters Group on a number of projects, we have been very impressed with the level of expertise offered. From original enquiry to delivery and installation, matters gave us intelligent advice and excellent service to ensure we selected the correct security systems to the correct specification. We would have no hesitation in recommending the Matters Group for future projects with Lovell.”

Andrew Thornhill